&Nbsp; The refund policy of Cross Fire mobile game is usually determined according to the actual needs and circumstances of players. Generally speaking, if players encounter the following situations, they can apply for a refund:
1. Unused virtual currency or props;
3. The player did not violate the rules of the game, but was blocked for other reasons.
It should be noted that the refund policy may vary depending on the region, platform and other factors, subject to the official announcement.
1. Log in to your iTues account and click "Purchase Record";
 
3. Select the order that needs to be refunded and describe the reason for the refund;
4. After submitting the refund application, wait for official review.
When applying for a refund, you may need to provide the following materials:
1. Proof of purchase (such as order screenshot or receipt);
2. Personal information (such as name, contact information, etc.);
The specific required materials are determined by the official audit requirements.
&Nbsp;1. Refund time: Under normal circumstances, the official will complete the review and process the refund application within 10 working days. But the specific time may vary depending on the specific situation;
2. Review process: The official will review the refund application, including verifying the information and evidence provided by the player. If the application is approved, the official will refund; if the application is rejected, the official will provide the reason for rejection and suggestions.
1. Try to learn more about the refund policy before applying for a refund to avoid the rejection of the application due to non-compliance with the policy;
2. Provide accurate personal information and relevant evidence to ensure that the application can be processed quickly;
3. If you submit refund applications or false applications many times, it may affect your personal credibility;
4. While waiting for the refund, keep the contact information open so that the official can contact you in time.
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&Nbsp; The refund policy of Cross Fire mobile game is usually determined according to the actual needs and circumstances of players. Generally speaking, if players encounter the following situations, they can apply for a refund:
1. Unused virtual currency or props;
3. The player did not violate the rules of the game, but was blocked for other reasons.
It should be noted that the refund policy may vary depending on the region, platform and other factors, subject to the official announcement.
1. Log in to your iTues account and click "Purchase Record";
 
3. Select the order that needs to be refunded and describe the reason for the refund;
4. After submitting the refund application, wait for official review.
When applying for a refund, you may need to provide the following materials:
1. Proof of purchase (such as order screenshot or receipt);
2. Personal information (such as name, contact information, etc.);
The specific required materials are determined by the official audit requirements.
&Nbsp;1. Refund time: Under normal circumstances, the official will complete the review and process the refund application within 10 working days. But the specific time may vary depending on the specific situation;
2. Review process: The official will review the refund application, including verifying the information and evidence provided by the player. If the application is approved, the official will refund; if the application is rejected, the official will provide the reason for rejection and suggestions.
1. Try to learn more about the refund policy before applying for a refund to avoid the rejection of the application due to non-compliance with the policy;
2. Provide accurate personal information and relevant evidence to ensure that the application can be processed quickly;
3. If you submit refund applications or false applications many times, it may affect your personal credibility;
4. While waiting for the refund, keep the contact information open so that the official can contact you in time.
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